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West Lake - 3.44 km from property
Deluxe Inner View Room - Bedroom
Suite Balcony - Bedroom
Deluxe Inner View Room
Old Quarter - 270 m from property
Hoàn Kiếm Lake - 400 m from property
Uncle's Ho Mausoleum - 1.67 km from property
Tran Quoc Pagoda - 2.04 km from property
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Silk Queen Hotel

Hanoi, Vietnam

8.1Rating
ExcellentRated by Guests
615Reviews

What to expect

Pros

  • 🏊‍♂️Rooftop swimming pool available for relaxation
  • 🍽️Good breakfast options, both Western and Vietnamese food
  • 🛏️Comfortable and spacious rooms with wide beds
  • 👫Friendly and helpful staff offering great service
  • 🌆Convenient central location for exploring Hanoi
  • 🍹Rooftop bar with great views and drinks
  • 🍜Freshly prepared omelets and soup for breakfast
  • 🛍️Close proximity to shopping places and markets
  • 🙌Responsive staff who go out of their way to assist guests
  • 🏞️Lovely view from the rooftop pool area

Cons

  • 🚫Inconsistent cleanliness in some rooms and common areas
  • 🛎️Poor communication and responsiveness to emails
  • 🎉Lack of variety in breakfast options, especially for Westerners
  • 🔊Thin walls leading to noise disturbances from corridors
  • 🍸Roof top bar occasionally closed, impacting guest experience
  • 💻Unreliable internet connectivity in some areas of the hotel
  • 🏗️Maintenance issues in pool and bar areas
  • 🍺Misleading hotel photos and amenities not matching expectations
  • 💤Noisy hallways affecting quality of sleep for some guests
  • 🔒Security concerns with passport handling and upfront payment demands

What this place has to offer

Things to do and ways to relaxFitness center, Light therapy, Massage, Public bath, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Vietnamese

Ideally located in the prime touristic area of Old Quarter, Silk Queen Hotel promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage. Television LCD/plasma screen, free welcome drink, mirror, slippers, towels can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, massage, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Silk Queen Hotel.

Where you'll be sleeping

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40 m²

Grand Luxury

1 double bed or 2 single beds

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30 m²

Luxury Double or Twin

1 double bed or 2 single beds

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45 m²

Luxury Family

3 single beds or 1 single bed and 1 king bed

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26 m²

Deluxe Inner View Room

1 double bed or 2 single beds

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35 m²

Grand Luxury Double/Twin, Window, City View

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55 m²

Silk Queen Suite

1 queen bed

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Luxury Double or Twin Room with window Old Quarter View

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55 m²

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1 double bed

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60 m²

Suite Balcony

1 king bed or 1 sofa bed

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25 m²

Deluxe Double or Twin Room with Inner Window

What other guests say about this hotel

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Silk Queen HotelHanoi, Vietnam

Where you'll be staying